Question 1

How do I get started?

Accepted Answer

Sign up for a free 7-day trial at app.jobprofitpro.com. No credit card required. You'll be guided through setting up your account and can have your first project live in under 10 minutes.

Question 2

Is there a free trial?

Accepted Answer

Yes, every plan includes a full-featured 7-day free trial. You get access to every feature with no limitations and no credit card required.

Question 3

How long does onboarding take?

Accepted Answer

Most contractors are up and running within an hour. We offer a guided setup walkthrough, and our support team is available to help if you need it.

Question 4

What happens after my trial ends?

Accepted Answer

You'll be prompted to choose a plan. Your data is never deleted and you can export it at any time. If you don't subscribe, your account goes into read-only mode.

Question 5

Can I change my plan later?

Accepted Answer

Yes, you can upgrade or downgrade at any time. Changes take effect at the next billing cycle.

Question 6

Do you offer annual billing?

Accepted Answer

Yes, annual billing saves you about 20% compared to monthly. You can switch between billing cycles at any renewal date.

Question 7

Do you offer discounts for larger teams?

Accepted Answer

Yes, contact our sales team for volume pricing on teams of 10+ users.

Question 8

Can I import my existing estimates and data?

Accepted Answer

Yes, Job Profit Pro supports CSV imports for contacts, projects, and estimate line items. Our support team can help with more complex migrations.

Question 9

Does Job Profit Pro work on mobile?

Accepted Answer

Yes, the platform is fully responsive and works on any device. Field crews can access daily logs and project updates from their phones.

Question 10

Can my clients sign proposals electronically?

Accepted Answer

Yes, all proposals include built-in e-signature. Clients receive a link, can review the proposal, and sign directly from any device.

Question 11

Can I use my own branding on proposals?

Accepted Answer

Yes, you can upload your logo, set your brand colors, and customize proposal templates on all paid plans.

Question 12

How do I get help if I'm stuck?

Accepted Answer

We offer email support on all plans (typically under 4 hours during business hours), live chat on Professional and above, and dedicated account management on Business plans.

Question 13

Do you offer training?

Accepted Answer

Yes, we have a full help center with video tutorials, and we offer live onboarding calls for Professional and Business plan customers.

Frequently Asked Questions

Getting Started

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